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Return and Refund Policy

Return and Refund Policy

Return & Refund Policy

Thanks for shopping at Mortal Temple.

If you have received a damaged or faulty product with your purchase, we’re here to help.

You have 7 days to contact us to arrange either a refund or shop credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediatley notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment) or a Shop Credit. You will receive the credit within a certain amount of days, depending on your card issuers policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us
If you have any questions or concerns, please feel free to contact us via the ‘CONTACT US’ option in the menu dropdown bar.